Reliable Technology Services for Your Home & Small Business

Experiencing computer problems or need help setting up your tech? "You've got to call My Tech Guy"™
We offer friendly, expert support for homes and small businesses throughout Rhode Island. We handle a wide range of issues across Windows, macOS, Linux, and Android devices.

Our Services Include:

• Computer Repair & Upgrades: Fixing hardware issues, speeding up slow computers, installing new components (RAM, hard drives, etc.).

• 3D Printer setup and repair and training:  We work with most major brands of FDM 3D printers, Bambu Labs, Creality, Elegoo, Qidi, Voron, RepRap, etc.

• Virus & Malware Removal: Cleaning infected systems, removing pop-ups, and securing your devices.

• Wireless Networking (WiFi): Setting up new networks, troubleshooting connection problems, extending coverage.

• New Device Setup: Configuring new computers, printers, smartphones, and other peripherals.

• Home Media Solutions: Assistance with setting up home media servers, streaming devices (like Kodi boxes*).

• Network-Wide Ad Blocking: Implementing solutions to block ads across your entire home network.

• VOIP Telephony: Setting up and configuring internet-based phone systems.

• ...and much more! If it's tech-related, "You've got to call My Tech Guy"™

Specialized Consulting: Black Knight Empower® LOS Expertise

Leverage deep, practical knowledge of the Black Knight Financial Services Empower® loan origination system (LOS) to enhance your mortgage operations. John Tetreault offers independent consulting services based on over a decade of hands-on experience with the platform.

Extensive Real-World Experience:

Having worked directly as an Empower® Subject Matter Expert (SME) for major lenders, John possesses a thorough understanding of the system's functionality, configuration, and real-world application. This experience includes:

• Direct involvement in system implementation projects.

• Developing and delivering end-user training programs.

• Deep familiarity with bridging the gap between business requirements and technical system capabilities.

How This Expertise Can Help You:

• Implementation Support: Guidance and insights during your Empower® implementation or upgrade process.

• Training Assistance: Help developing training materials or strategies based on practical end-user experience.

• Process Optimization: Advice on configuring and utilizing Empower® features effectively to meet your business needs.

Benefit from independent, experience-based insights to optimize your investment and utilization of the Empower® LOS.